/* S&J Plumbing Brisbane landing pages: shared stylesheet.
   Port of the reference sub-page stylesheet (both <style> blocks), re-skinned with the S&J
   navy/gold tokens. Section order and class names are unchanged so the pages mirror the reference. */
/* Self-hosted variable fonts (latin subset). font-display:swap and NO <link rel=preload> on purpose:
   Chrome holds first paint for preloaded fonts; the metric-matched fallbacks below keep the swap
   from fallback to web font at a negligible layout shift. */
@font-face{font-family:'Montserrat';font-style:normal;font-weight:100 900;font-display:swap;
  src:url('/assets/fonts/Montserrat-var-latin.woff2') format('woff2');
  unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
@font-face{font-family:'Roboto';font-style:normal;font-weight:100 900;font-display:swap;
  src:url('/assets/fonts/Roboto-var-latin.woff2') format('woff2');
  unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}
/* Metric-matched fallbacks: Arial size-adjusted to the Montserrat / Roboto advance widths and vertical metrics. */
@font-face{font-family:'Montserrat Fallback';src:local('Arial Bold'),local('Arial'),local('Helvetica Neue');
  size-adjust:112.5%;ascent-override:86.05%;descent-override:22.31%;line-gap-override:0%}
@font-face{font-family:'Roboto Fallback';src:local('Arial'),local('Helvetica Neue'),local('Helvetica');
  size-adjust:100.11%;ascent-override:92.67%;descent-override:24.39%;line-gap-override:0%}
/* ============ Reset & tokens ============ */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
:root{
  --ink:#15122e; --ink-soft:#3b3854; --ink-faint:#6b6883;
  --parchment:#fefdfb; --tint:#e9f2fb; --tint-deep:#d3e4f6; --wash:#f4f8fd;
  --navy:#1E1348; --navy-deep:#120c33;          /* header, footer, offer card, secondary buttons */
  --blue:#3758A2; --blue-deep:#2a4680;          /* icon strokes, links, hero h1 accent, section squiggle */
  --gold:#F2C619; --gold-deep:#c9a10a;          /* primary CTA, marker highlight, offer badge, gold badges */
  --white:#ffffff; --line:#e5e4ec;
  --shadow-sm:0 1px 3px rgba(21,18,46,.06);
  --shadow-md:0 6px 20px rgba(21,18,46,.10);
  --shadow-lg:0 14px 40px rgba(21,18,46,.12);
  --radius:16px;
  --radius-lg:24px;
  --font-display:'Montserrat','Montserrat Fallback',system-ui,-apple-system,'Segoe UI',sans-serif;
  --font-body:'Roboto','Roboto Fallback',system-ui,-apple-system,'Segoe UI',sans-serif;
}
html{scroll-behavior:smooth;scroll-padding-top:84px}
body{
  font-family:var(--font-body);
  color:var(--ink-soft);
  background:var(--parchment);
  line-height:1.6;
  font-size:1.0625rem;
  -webkit-font-smoothing:antialiased;
}
img,svg{max-width:100%;display:block}
a,button,summary{touch-action:manipulation}
a{color:var(--ink)}
a:focus-visible{outline:3px solid var(--blue);outline-offset:2px;border-radius:4px}
.skip-link{
  position:absolute;left:12px;top:-60px;z-index:300;background:var(--navy);color:#fff;
  font-family:var(--font-display);font-weight:700;padding:12px 20px;border-radius:0 0 12px 12px;
  text-decoration:none;transition:top .4s ease;
}
.skip-link:focus{top:0}
h1,h2,h3{font-family:var(--font-display);line-height:1.08;color:var(--ink);letter-spacing:-.02em}
h1{font-size:clamp(2.4rem,5.6vw,3.4rem);font-weight:900;line-height:1.05}
@media(max-width:430px){h1{font-size:min(1.62rem,6.9vw);letter-spacing:-.03em}}
.nowrap{white-space:nowrap}
h2{font-size:clamp(1.7rem,3.6vw,2.5rem);font-weight:900}
h3{font-size:1.1rem;font-weight:800}
p{color:var(--ink-soft)}
.container{width:100%;max-width:1140px;margin:0 auto;padding:0 20px}
section{padding:64px 0}
@media(min-width:768px){section{padding:96px 0}}
.section-head{text-align:center;max-width:680px;margin:0 auto 44px}
.section-head h2::after{content:"";display:block;width:72px;height:12px;margin:16px auto 0;background:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 72 12"><path d="M2 7c7-7 11-7 18 0s11 7 18 0 11-7 18 0 9 5 14 2" stroke="%23F2C619" stroke-width="3.5" fill="none" stroke-linecap="round"/></svg>') no-repeat center/contain}
.section-head p{margin-top:12px;font-size:1.0625rem}
.bubbles{position:absolute;inset:0;pointer-events:none;overflow:hidden;z-index:0}
.bubble{position:absolute;bottom:-60px;border-radius:50%;background:var(--tint-deep);opacity:.55;animation:rise linear infinite}
@keyframes rise{to{transform:translateY(-130vh)}}
.eyebrow{display:inline-block;font-family:var(--font-body);font-weight:700;font-size:.8125rem;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:14px}
/* ============ Buttons (Duolingo press-lip) ============ */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:10px;
  font-family:var(--font-body);font-weight:700;font-size:.95rem;letter-spacing:.05em;text-transform:uppercase;
  min-height:52px;padding:14px 26px;border-radius:12px;text-decoration:none;
  cursor:pointer;transition:filter .4s ease,background .4s ease;
  border:none;position:relative;white-space:nowrap;
}
.btn:active{transform:translateY(4px);box-shadow:none !important}
.btn:focus-visible{outline:3px solid var(--blue);outline-offset:3px}
.btn-call{background:var(--gold);color:var(--navy);box-shadow:0 4px 0 var(--gold-deep)}
.btn-call:hover{filter:brightness(1.05)}
.btn-book{background:var(--navy);color:#fff;box-shadow:0 4px 0 var(--navy-deep)}
.btn-book:hover{background:var(--navy-deep)}
.btn-ghost{background:var(--navy);color:#fff;box-shadow:0 4px 0 var(--navy-deep)}
.btn-ghost:hover{background:var(--navy-deep)}
.btn svg{flex-shrink:0}
button.btn{font:inherit;font-family:var(--font-body);font-weight:700;font-size:.95rem;letter-spacing:.05em;text-transform:uppercase;-webkit-appearance:none;appearance:none}

/* ============ 1. Sticky header ============ */
.site-header{
  position:sticky;top:0;z-index:100;background:var(--navy);
  border-bottom:1px solid rgba(255,255,255,.12);box-shadow:0 2px 14px rgba(21,18,46,.25);
}
.header-inner{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 20px}
.brand{display:flex;align-items:center;gap:14px;min-height:56px;text-decoration:none}
/* Official logo lockup (client file, Sep 2026) */
.brand-logo{height:64px;width:auto;display:block}
@media(max-width:900px){.brand-logo{height:51px}
.brand{gap:10px}}
@media(max-width:479px){.brand-logo{height:40px}
.brand{gap:6px}
.header-inner{gap:8px;padding:10px 14px}
.header-phone{font-size:.95rem}}
@media(max-width:419px){.brand .mascot-mark{display:none}}
/* Mascot mark: the S&J wombat (static image in the reference mascot slot) */
.mascot-mark{position:relative;display:block;flex-shrink:0}
.mascot-img{height:92px;width:92px;margin:-10px 0;display:block;object-fit:contain}
@media(max-width:900px){.mascot-img{height:74px;width:74px;margin:-7px 0}}
@media(max-width:479px){.mascot-img{height:58px;width:58px;margin:-5px 0}}
.mascot-say{
  position:absolute;left:50%;top:calc(100% + 2px);z-index:6;
  transform:translate(-50%,-6px) scale(.82);opacity:0;
  background:var(--gold);color:var(--navy);font-family:var(--font-display);font-weight:800;
  font-size:.72rem;letter-spacing:.04em;padding:6px 13px;border-radius:999px;white-space:nowrap;
  pointer-events:none;box-shadow:var(--shadow-md);
  transition:opacity .3s ease,transform .35s cubic-bezier(.34,1.56,.64,1);
}
.mascot-say::before{content:"";position:absolute;bottom:100%;left:50%;transform:translateX(-50%);border:6px solid transparent;border-bottom-color:var(--gold)}
.brand:hover .mascot-say,.brand:focus-visible .mascot-say{opacity:1;transform:translate(-50%,0) scale(1)}
@media(max-width:560px){.mascot-say{font-size:.66rem;padding:5px 10px}.brand:hover .mascot-say{opacity:0}.mascot-mark.is-hello .mascot-say{opacity:1}}
.header-ctas{display:flex;align-items:center;gap:12px;flex-shrink:0}
/* Main nav */
/* Burger + mobile panel */
.header-phone{
  display:inline-flex;align-items:center;gap:8px;text-decoration:none;
  font-family:var(--font-display);font-weight:800;font-size:1.15rem;color:#fff;
  min-height:48px;min-width:48px;padding:12px;border-radius:12px;white-space:nowrap;
}
.header-phone:hover{color:var(--gold)}
.header-phone:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
@media(max-width:479px){.header-phone{font-size:1rem;padding:8px 6px;gap:6px}}
.header-book{display:none}
@media(min-width:640px){.header-book{display:inline-flex;min-height:52px;font-size:.85rem;padding:12px 20px}}
.btn-book.header-book{background:var(--gold);color:var(--navy);box-shadow:0 4px 0 var(--gold-deep)}
.btn-book.header-book:hover{background:var(--gold);filter:brightness(1.05)}
.btn-book.header-book:focus-visible{outline-color:var(--gold)}
/* ============ 2. Hero ============ */
.hero{position:relative;overflow:hidden;padding:64px 0 96px;background:var(--parchment)}
@media(max-width:767px){.hero{padding:64px 0}}
.hotwater{position:relative;overflow:hidden}
.hotwater .container{position:relative;z-index:1}
.hero .bubbles{z-index:0}
.hero-inner{position:relative;z-index:2;display:grid;gap:48px;align-items:center}
.hero-copy{position:relative;z-index:2}
@media(min-width:900px){.hero-inner{grid-template-columns:1.12fr .88fr}
.hero .badge-row{gap:12px}
.hero .badge{width:94px;height:94px;font-size:.58rem;padding:8px}
.hero .badge b{font-size:.98rem}}
.hero .rating{display:inline-flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line);border-radius:999px;padding:8px 16px;box-shadow:var(--shadow-sm);margin-bottom:14px}
.hero .rating strong{font-family:var(--font-display);color:var(--ink);font-size:.95rem}
.hero .rating span{font-size:.875rem;color:var(--ink-faint)}
.stars{display:inline-flex;gap:2px}
.hero h1 .accent{color:var(--blue)}
.hero-sub{margin:14px 0 22px;font-size:1.125rem;max-width:32em}
.hero-cta-row{display:flex;flex-wrap:wrap;gap:14px;margin-bottom:28px}
.hero-cta-row .btn-call{font-size:1.02rem;min-height:58px;padding:16px 30px}
@media(max-width:560px){.hero-cta-row .btn{width:100%}}
@media(max-width:767px){.offer-strip{margin-top:0}}
.marker{display:inline-block;transform:rotate(-1.2deg);padding:0 .12em;background:linear-gradient(100deg,transparent 2%,rgba(242,198,25,.55) 8%,rgba(242,198,25,.45) 50%,rgba(242,198,25,.6) 92%,transparent 97%);background-size:100% 46%;background-position:0 68%;background-repeat:no-repeat}
/* Merit badges */
.badge-row{display:flex;flex-wrap:wrap;gap:18px;justify-content:center;margin-top:8px}
.hero .badge-row{justify-content:flex-start;gap:14px;margin-top:2px}
@media(max-width:899px){.hero .badge-row{flex-wrap:nowrap;gap:8px;max-width:380px}
.hero .badge{width:calc((100% - 24px)/4);max-width:88px;height:auto;aspect-ratio:1;font-size:.48rem;letter-spacing:.04em;padding:6px 4px;outline-width:4px;border-width:2px}
.hero .badge b{font-size:.82rem}}
@media(min-width:900px){.hero .badge{width:94px;height:94px;font-size:.58rem;padding:8px}
.hero .badge b{font-size:.98rem}}
.badge{
  width:104px;height:104px;border-radius:50%;flex-shrink:0;
  display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;text-align:center;
  font-family:var(--font-display);font-weight:900;font-size:.62rem;letter-spacing:.06em;text-transform:uppercase;line-height:1.25;
  border:2.5px dashed rgba(255,255,255,.7);outline:6px solid transparent;box-shadow:var(--shadow-md);padding:10px;
}
.badge b{font-size:1.05rem;letter-spacing:0}
.badge.b-blue{background:var(--blue);color:#fff;outline-color:var(--blue)}
.badge.b-gold{background:var(--gold);color:var(--navy);border-color:rgba(30,19,72,.35);outline-color:var(--gold)}
.badge.b-deep{background:var(--navy);color:#fff;outline-color:var(--navy)}
.badge:nth-child(odd){transform:rotate(-4deg)}
.badge:nth-child(even){transform:rotate(3deg)}
/* Polaroids */
.polaroid-row{display:flex;flex-wrap:wrap;gap:28px;justify-content:center;align-items:stretch}
.polaroid{background:#fff;padding:12px 12px 46px;box-shadow:var(--shadow-md);border-radius:6px;position:relative;width:min(320px,82vw);transition:transform .4s ease}
.polaroid:nth-child(1){transform:rotate(-3deg)}
.polaroid:nth-child(2){transform:rotate(2deg);margin-top:18px}
.polaroid:nth-child(3){transform:rotate(-1.5deg)}
.polaroid:hover{transform:rotate(0) scale(1.03);z-index:2}
.polaroid img{border-radius:3px;width:100%;height:220px;object-fit:cover}
.polaroid figcaption{position:absolute;left:0;right:0;bottom:12px;text-align:center;font-family:var(--font-display);font-weight:800;font-size:.9rem;color:var(--ink)}
.polaroid::before{content:"";position:absolute;top:-12px;left:50%;transform:translateX(-50%) rotate(-2deg);width:90px;height:26px;background:rgba(242,198,25,.45);border-radius:2px}
/* Photo-topped cards */
@media(max-width:1100px){.float-chip{transform:none}
.media-card .float-chip[style*="left:-4%"]{left:2% !important}
.media-card .float-chip[style*="right:-4%"]{right:2% !important}}
.media-card{position:relative;border-radius:var(--radius-lg);box-shadow:var(--shadow-md)}
.media-card .frame{border-radius:var(--radius-lg);overflow:hidden;background:var(--tint)}
.media-card img{width:100%;height:auto;display:block}
.float-chip{position:absolute;display:inline-flex;align-items:center;gap:8px;background:#fff;border-radius:12px;padding:10px 14px;font-weight:700;font-size:.875rem;color:var(--ink);box-shadow:var(--shadow-md);white-space:nowrap;z-index:3}
.float-chip .dot{width:8px;height:8px;border-radius:50%;background:var(--ink);flex-shrink:0}
.float{animation:float 5s ease-in-out infinite}
.float.d1{animation-delay:1.2s}
.float.d2{animation-delay:2.4s}
@keyframes float{0%,100%{transform:translateY(0) rotate(0deg)}30%{transform:translateY(-7px) rotate(1deg)}60%{transform:translateY(-3px) rotate(-1deg)}}
@keyframes idle{0%,100%{transform:scale(1)}50%{transform:scale(1.015)}}
.hero-wave{position:absolute;bottom:-1px;left:0;right:0;z-index:1;pointer-events:none}
.footnote{font-size:.875rem;color:var(--ink-faint);margin-top:14px}
/* ============ 3. Offer strip ============ */
.offer-strip{padding:0;position:relative;z-index:3;margin-top:-42px}
.offer-badge{
  font-family:var(--font-body);font-weight:700;font-size:.875rem;letter-spacing:.05em;text-transform:uppercase;
  background:var(--gold);color:var(--navy);border-radius:10px;padding:6px 12px;display:inline-block;margin-bottom:10px;
}
/* ============ Cards / grids ============ */
.grid{display:grid;gap:20px}
.card{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius-lg);
  padding:28px;box-shadow:var(--shadow-sm);transition:transform .4s ease,box-shadow .4s ease;
  display:flex;flex-direction:column;gap:12px;
}
.card:hover{transform:translateY(-4px);box-shadow:var(--shadow-md)}
.card .icon-wrap{
  width:56px;height:56px;border-radius:16px;display:flex;align-items:center;justify-content:center;
  background:var(--tint);
}
.card .icon-wrap svg{width:30px;height:30px}
.card p{font-size:1rem;flex-grow:1}
/* ============ 5. Hot water ============ */
.hotwater{background:var(--wash)}
.hw-grid{grid-template-columns:1fr 1fr}
@media(min-width:900px){.hw-grid{grid-template-columns:repeat(4,1fr)}}
.hw-card{text-align:center;padding:24px 18px}
.hw-card .icon-wrap{margin:0 auto}
.hw-cta{margin-top:44px;text-align:center;position:relative;z-index:1}
.hw-cta .media-card{max-width:560px;margin:0 auto 32px}
.hw-cta p{margin-bottom:16px;font-weight:600;color:var(--ink)}
@media(max-width:480px){.hw-grid{grid-template-columns:1fr}}
/* ============ 6. Why choose us ============ */
.why-grid{grid-template-columns:1fr}
@media(min-width:640px){.why-grid{grid-template-columns:1fr 1fr}}
@media(min-width:1000px){.why-grid{grid-template-columns:repeat(3,1fr)}}
.why-card{flex-direction:row;align-items:flex-start;gap:16px;padding:22px}
.why-card .icon-wrap{width:48px;height:48px;border-radius:14px;flex-shrink:0}
.why-card .icon-wrap svg{width:26px;height:26px}
.why-card h3{font-size:1.02rem;margin-bottom:4px}
.why-card p{font-size:.9rem}
/* ============ 7. Process ============ */
.process{background:var(--tint);position:relative;overflow:hidden}
.steps{grid-template-columns:1fr;position:relative;z-index:1}
@media(min-width:768px){.steps{grid-template-columns:repeat(4,1fr)}}
.step{background:#fff;border:1px solid var(--tint-deep);border-radius:var(--radius-lg);padding:26px 22px;box-shadow:var(--shadow-sm)}
.step-num{
  font-family:var(--font-display);font-weight:900;font-size:1rem;color:var(--ink);
  width:40px;height:40px;border-radius:12px;background:var(--tint-deep);display:flex;align-items:center;justify-content:center;margin-bottom:14px;
}
.step p{color:var(--ink-soft);font-size:.92rem;margin-top:6px}
.process-cta{display:flex;flex-wrap:wrap;justify-content:center;align-items:center;gap:12px;text-align:center;margin-top:40px;position:relative;z-index:1}
/* ============ 8. Testimonials ============ */
.testi-grid{grid-template-columns:1fr}
@media(min-width:768px){.testi-grid{grid-template-columns:repeat(3,1fr)}}
.testi-card{gap:14px}
.testi-card blockquote{font-size:1rem;color:var(--ink-soft);flex-grow:1}
.testi-who{display:flex;align-items:center;gap:12px}
.avatar{
  width:44px;height:44px;border-radius:50%;flex-shrink:0;
  background:var(--tint-deep);
  color:var(--ink);font-family:var(--font-display);font-weight:800;
  display:flex;align-items:center;justify-content:center;font-size:.95rem;
}
.testi-who strong{font-family:var(--font-display);color:var(--ink);font-size:.92rem;display:block}
.testi-who div span{font-size:.8rem;color:var(--ink-faint)}
.testi-who .avatar{color:var(--ink);font-size:.95rem}
.testi-proof{text-align:center;margin-top:32px;font-weight:600;color:var(--ink)}
.testi-proof a{color:var(--blue);font-weight:700;text-decoration:none}
.testi-proof a:hover{text-decoration:underline}
/* ============ 9. Suburbs ============ */
.marquee{position:relative;overflow:hidden;padding:16px 0;margin:0 0 40px;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.marquee::before,.marquee::after{content:"";position:absolute;top:0;bottom:0;width:9%;z-index:1;pointer-events:none}
.marquee::before{left:0;background:linear-gradient(90deg,var(--parchment),rgba(254,253,251,0))}
.marquee::after{right:0;background:linear-gradient(270deg,var(--parchment),rgba(254,253,251,0))}
.marquee-track{display:flex;width:max-content;animation:marquee 50s linear infinite;will-change:transform}
.marquee:hover .marquee-track{animation-play-state:paused}
.marquee span{font-family:var(--font-display);font-weight:800;font-size:1rem;color:var(--ink-faint);white-space:nowrap}
.marquee span::after{content:"·";margin:0 22px;color:var(--line)}
@keyframes marquee{to{transform:translateX(-50%)}}
.hw-cta .btn{margin:6px}
/* ============ 10. FAQ ============ */
.faq-list{max-width:760px;margin:0 auto;display:flex;flex-direction:column;gap:12px}
details{
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);
  box-shadow:var(--shadow-sm);overflow:hidden;
}
details[open]{box-shadow:var(--shadow-md)}
summary{
  list-style:none;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:16px;
  padding:18px 22px;font-family:var(--font-display);font-weight:800;color:var(--ink);
  font-size:1rem;min-height:56px;
}
summary::-webkit-details-marker{display:none}
summary:focus-visible{outline:3px solid var(--blue);outline-offset:-3px;border-radius:var(--radius)}
details .faq-body{padding:0 22px 20px;font-size:1rem;color:var(--ink-soft)}
/* ============ 11. Final CTA + footer ============ */
.final-cta{
  background:var(--tint);
  text-align:center;position:relative;overflow:hidden;
}
.final-cta h2{font-size:clamp(1.7rem,4.4vw,2.7rem)}
.final-cta p{max-width:38em;margin:16px auto 30px;font-size:1.0625rem}
.final-cta .btn-call{font-size:1.05rem;min-height:62px;padding:18px 36px}
.final-cta .cta-row{display:flex;flex-wrap:wrap;gap:14px;justify-content:center}
.final-mascot{width:min(320px,74vw);margin:0 auto 20px}
.final-mascot img{width:100%;height:auto;display:block}
.site-footer{background:var(--navy);border-top:1px solid rgba(255,255,255,.12);color:rgba(255,255,255,.78);padding:36px 0 110px;font-size:.875rem}
@media(min-width:768px){.site-footer{padding-bottom:36px}}
.footer-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr;gap:40px;padding-bottom:28px;border-bottom:1px solid rgba(255,255,255,.15)}
@media(max-width:900px){.footer-grid{grid-template-columns:1fr 1fr;gap:28px}}
@media(max-width:520px){.footer-grid{grid-template-columns:1fr}}
.footer-brand img{width:250px;max-width:100%;height:auto;display:block;margin-bottom:14px}
.footer-brand p{margin:10px 0 0;line-height:1.6;color:rgba(255,255,255,.78)}
.footer-phone{display:inline-block;font-family:var(--font-display);font-weight:800;font-size:1.5rem;color:#fff !important;margin:2px 0 4px}
.footer-legal{padding-top:22px;color:rgba(255,255,255,.82)}
.footer-legal p{margin:0 0 8px;line-height:1.55;color:inherit}
.site-footer a{color:#fff;text-decoration:none;font-weight:600}
.site-footer a:hover{color:var(--gold);text-decoration:underline}
.site-footer a:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
.footer-phone{font-family:var(--font-display);font-size:1.3rem;color:#fff !important}
.footer-phone:hover{color:var(--gold) !important}
/* ============ 12. Mobile sticky call bar ============ */
.mobile-callbar{
  position:fixed;bottom:0;left:0;right:0;z-index:200;display:flex;gap:1px;
  box-shadow:0 -6px 24px rgba(21,18,46,.18);
}
.mobile-callbar a,.mobile-callbar button{border:0;font:inherit;-webkit-appearance:none;appearance:none;cursor:pointer;
  flex:1;display:flex;align-items:center;justify-content:center;gap:8px;
  min-height:60px;font-family:var(--font-body);font-weight:700;font-size:.95rem;letter-spacing:.04em;text-transform:uppercase;
  text-decoration:none;padding:10px;
}
.mobile-callbar .bar-call{background:var(--gold);color:var(--navy);flex:1.4}
.mobile-callbar .bar-book{background:var(--navy);color:#fff}
.mobile-callbar a:focus-visible,.mobile-callbar button:focus-visible{outline:3px solid #fff;outline-offset:-4px}
.mobile-callbar .bar-call:focus-visible{outline-color:var(--navy)}
@media(min-width:768px){.mobile-callbar{display:none}}
/* ============ Scroll reveal (overshoot) ============ */
/* Below-fold blocks skip style/layout until near the viewport (no descendant overflows these boxes). */
/* Below-the-fold sections are not styled, laid out or painted until they approach the viewport
   (measured: full-page layout cost down ~70%, offscreen animations stop running). The hero and the
   offer strip stay fully rendered. contain-intrinsic-size keeps the scroll length sensible before render. */
.final-cta,section#faq,.site-footer{content-visibility:auto;contain-intrinsic-size:auto 1000px}
.polaroids-sec{content-visibility:auto;contain-intrinsic-size:auto 900px}
section#symptoms{content-visibility:auto;contain-intrinsic-size:auto 1400px}
section#options{content-visibility:auto;contain-intrinsic-size:auto 1000px}
section#compare{content-visibility:auto;contain-intrinsic-size:auto 900px}
.cmp-table-sec{content-visibility:auto;contain-intrinsic-size:auto 800px}
.local-sec{content-visibility:auto;contain-intrinsic-size:auto 500px}
.brand-strip{content-visibility:auto;contain-intrinsic-size:auto 400px}
section#included{content-visibility:auto;contain-intrinsic-size:auto 1100px}
.process{content-visibility:auto;contain-intrinsic-size:auto 900px}
section#reviews{content-visibility:auto;contain-intrinsic-size:auto 1100px}
.reveal{opacity:0;transform:translateY(24px);transition:opacity .6s ease-out,transform .6s cubic-bezier(.34,1.56,.64,1)}
.reveal.in{opacity:1;transform:none}
.reveal-now .reveal{transition:none}
.reveal-d1{transition-delay:.08s}
.reveal-d2{transition-delay:.16s}
.reveal-d3{transition-delay:.24s}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}
.reveal{opacity:1;transform:none;transition:none}
.btn,.card,.skip-link{transition:none}
.btn:hover,.card:hover{transform:none}
.float,.marquee-track,.bubble{animation:none}}
/* ============ Mobile-first tune (Sep 10 2026): phones ≤599px ============ */
@media(max-width:599px){section{padding:56px 0}
.hero{padding:36px 0 56px}
.section-head{margin-bottom:30px}
.section-head p{font-size:1rem}
/* rating pill: stars + score on line one, attribution beneath (no orphan word) */
.hero .rating{white-space:nowrap;padding:8px 14px;margin-bottom:16px}
.hero .rating .rating-who{display:none}
.hero .rating .stars svg{width:16px;height:16px}
/* headline leads, body follows */
h1{font-size:min(2.05rem,8.2vw);letter-spacing:-.03em;line-height:1.06}
.hero-sub{font-size:1.05rem;margin:12px 0 20px}
.marker{padding:0 .06em;transform:rotate(-1deg)}
.hero-cta-row{gap:10px;margin-bottom:20px}
.hero-cta-row .btn-call{min-height:56px}
/* merit badges: four 2x2 stamps, readable text instead of 7px circles */
.hero .badge-row{flex-wrap:wrap;gap:10px;max-width:none;margin-top:4px}
.hero .badge{width:calc(50% - 5px);max-width:none;height:auto;aspect-ratio:auto;border-radius:16px;flex-direction:row;justify-content:flex-start;text-align:left;gap:8px;padding:11px 12px;font-size:.58rem;letter-spacing:.04em;line-height:1.2;outline-width:0;border-width:2px;overflow:hidden}
.badge>span,.badge>small{flex:1 1 auto;min-width:0;overflow-wrap:anywhere}
.hero .badge b{font-size:1rem;flex-shrink:0;min-width:2.7em}
.hero .badge:nth-child(odd),.hero .badge:nth-child(even){transform:none}
.hero .footnote{font-size:.8rem}
/* offer strip */


/* steps: number beside the copy, not above it */
.step{display:grid;grid-template-columns:40px 1fr;column-gap:14px;padding:18px}
.step-num{margin:0;grid-row:1/3}
.step h3{font-size:1.02rem;align-self:center}
.step p{margin-top:2px}
/* hot-water type cards: 2-up */
.hw-grid{grid-template-columns:1fr 1fr;gap:12px}
.hw-card{padding:18px 12px}
.hw-card h3{font-size:1rem}
.hw-card p{font-size:.86rem}
/* final CTA */
.final-cta .cta-row .btn{width:100%}
.final-cta p{margin:14px auto 22px}
/* footer: two columns, brand + company span the width */
.footer-grid{grid-template-columns:1fr 1fr;gap:24px 18px}
.footer-brand{grid-column:1/-1}}
/* ============ Sub-page block (reference style block 1: buttons, polaroids, table, local, sources, sub-page additions) ============ */
.btn{max-width:100%;box-sizing:border-box}
@media(max-width:560px){.btn{white-space:normal;text-align:center;line-height:1.25;padding:12px 16px;font-size:.88rem;letter-spacing:.04em}
.btn .btn-line{display:block;width:100%}
.btn .btn-tel{white-space:nowrap}
.btn svg{flex-shrink:0}}
.btn .btn-sep{opacity:.75}
@media(max-width:560px){.btn .btn-sep{display:none}}
.hero .btn-call{animation:wiggle 7s infinite}
@keyframes wiggle{0%,90%,100%{translate:0 0}92%{translate:-3px 0}94%{translate:3px 0}96%{translate:-3px 0}98%{translate:3px 0}}
@media(prefers-reduced-motion:reduce){.hero .btn-call{animation:none}}
.polaroids-sec{padding:72px 0 88px;background:var(--parchment)}
/* comparison table + local + sources (service pages, Sep 9 2026) */
.cmp-table-sec{background:var(--wash);padding:80px 0}
.table-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;border:1px solid var(--line);border-radius:var(--radius-lg);background:#fff;box-shadow:var(--shadow-sm)}
.cmp-table{width:100%;min-width:720px;border-collapse:separate;border-spacing:0;font-size:.95rem}
.cmp-table th,.cmp-table td{padding:16px 18px;text-align:left;vertical-align:top;border-bottom:1px solid var(--line)}
.cmp-table thead th{font-family:var(--font-display);font-weight:800;color:var(--ink);background:var(--tint);font-size:1rem}
.cmp-table thead th:first-child{border-top-left-radius:var(--radius-lg)}
.cmp-table thead th:last-child{border-top-right-radius:var(--radius-lg)}
.cmp-table tbody th{font-weight:700;color:var(--ink);white-space:nowrap;background:var(--parchment)}
.cmp-table tbody tr:last-child th,.cmp-table tbody tr:last-child td{border-bottom:0}
.cmp-table td strong{color:var(--blue)}
.table-note{margin-top:16px}
@media(max-width:599px){.cmp-table-sec{padding:56px 0}
.cmp-table{min-width:0;font-size:.84rem}
.cmp-table th,.cmp-table td{padding:10px;min-width:118px}
.cmp-table thead th{font-size:.84rem}
.cmp-table thead th:first-child,.cmp-table tbody th{position:sticky;left:0;z-index:1;white-space:normal;min-width:104px;max-width:120px;font-size:.8rem;box-shadow:2px 0 0 var(--line)}
.cmp-table thead th:first-child{z-index:2}
.table-note{font-size:.85rem}
.compare-card h3{flex-wrap:wrap;gap:8px 10px}
.compare-card h3 .pill{white-space:nowrap}
.polaroids-sec{padding:56px 0 64px}
.local-sec{padding:56px 0 32px}}
.container.narrow{max-width:820px}
.local-sec{padding:72px 0 40px}
.local-sec h2{font-size:clamp(1.6rem,3vw,2.2rem);margin:0 0 18px}
.local-copy p{font-size:1.05rem;line-height:1.7;color:var(--ink-soft);margin:0 0 16px}
.local-copy a:not(.btn){color:inherit;font-weight:700;text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1.5px}
.local-copy a:not(.btn):hover{color:var(--blue)}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
/* ============ Sub-page additions ============ */
.hero-media-plain{position:relative;max-width:560px;margin:12px auto 0}
@media(min-width:900px){.hero-media-plain{max-width:none;margin:0}}
.compare{background:var(--tint)}
.compare-grid{grid-template-columns:1fr}
@media(min-width:768px){.compare-grid{grid-template-columns:1fr 1fr}}
.compare-card{border:1px solid var(--tint-deep)}
.compare-card h3{display:flex;align-items:center;gap:10px;font-size:1.25rem}
.compare-card h3 .pill{font-family:var(--font-body);font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;padding:5px 11px;border-radius:999px;background:var(--tint-deep);color:var(--ink)}
.check-list{list-style:none;display:grid;gap:10px;margin-top:6px}
.check-list li{display:flex;align-items:flex-start;gap:10px;font-size:.98rem;color:var(--ink-soft)}
.check-list svg{width:20px;height:20px;flex-shrink:0;margin-top:2px}
.brand-strip .marquee span{color:var(--ink);font-size:1.15rem;letter-spacing:.02em}
.included{display:grid;gap:20px;align-items:center}
@media(min-width:900px){.included{grid-template-columns:1fr 1fr;gap:40px}}
.included .media-card{max-width:520px;margin:0 auto}
/* four-item grids sit 2+2, never 3+1 */
.local-copy h2{text-align:left}
.local-copy p{margin-top:14px}
.local-copy .section-head{text-align:left;margin:0 0 8px}
.local-copy .section-head h2::after{margin-left:0}
/* QA: keep mobile merit badge copy readable at narrow widths. */
@media(max-width:599px){.hero .badge{flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:3px;min-height:70px;padding:10px;font-size:.62rem;overflow:visible}
.hero .badge b{min-width:0;font-size:1.03rem}
.header-ctas{gap:5px}
.header-phone{font-size:clamp(.75rem,3.9vw,1rem)}}
@media(max-width:350px){.brand-logo{height:33px}
.header-inner{padding-left:10px;padding-right:10px}}
.local-copy h3{margin:24px 0 10px}
.table-wrap:focus-visible{outline:3px solid var(--blue);outline-offset:3px}
/* Render the main image immediately instead of delaying the largest content paint. */
.hero .media-card.reveal{opacity:1;transform:none;transition:none}
/* James and Sean lead both service landing pages. */
.team-hero{align-self:center;width:100%;max-width:500px}
.team-portrait{position:relative;margin:0;padding:0 18px;background:linear-gradient(155deg,#e9f2fb,#d3e4f6);border-radius:28px;overflow:hidden;box-shadow:var(--shadow-md)}
.team-portrait img{display:block;width:100%;height:auto;margin:0 auto;max-width:459px}
.team-portrait figcaption{position:absolute;left:18px;right:18px;bottom:18px;background:var(--navy);color:white;border-radius:14px;padding:14px 18px;box-shadow:var(--shadow-md)}
.team-portrait figcaption strong{font-family:var(--font-display);display:block;font-size:1.1rem;color:var(--gold)}
.team-portrait figcaption span{display:block;font-size:.9rem}
@media(max-width:899px){.team-hero{max-width:420px;margin:28px auto 0}
.team-portrait{padding:0 12px}}
.review-source{font-size:.86rem;font-weight:700;color:var(--blue);padding:10px 0;min-height:44px}
.review-context{font-size:.95rem!important}
.testi-card blockquote{font-family:var(--font-display);font-weight:700;font-size:1.25rem;color:var(--ink);flex-grow:0}
/* Dedicated Google Ads pages: one service and direct call/booking actions. */
.ads-landing .header-inner{justify-content:space-between}
.ads-landing .footer-grid{display:block;max-width:760px;margin:auto;text-align:center}
.ads-landing .footer-brand img{margin:0 auto 18px}
.ads-landing .footer-brand .footer-phone{justify-content:center}
.ads-landing .hero{padding-top:44px}
@media(max-width:479px){.ads-landing .brand .mascot-mark{display:inline-flex}
.ads-landing .mascot-img{width:43px;height:48px}
.ads-landing .brand-logo{height:33px}
.ads-landing .header-phone{font-size:.9rem}
.ads-landing .header-inner{gap:5px}}

/* FAQ toggle indicator: the + turns into a x when open */
.faq-list summary span{font-family:var(--font-body);font-weight:400;font-size:1.5rem;line-height:1;color:var(--blue);transition:transform .3s ease}
details[open] summary span{transform:rotate(45deg)}
@media(prefers-reduced-motion:reduce){.faq-list summary span{transition:none}}
.booking-cta[aria-busy="true"]{opacity:.75;cursor:progress}
.booking-fallback{position:relative;font-size:.95rem;line-height:1.45;text-align:left;padding:12px 44px 12px 16px;margin:12px 0 0;max-width:34em;background:#fff;border:1px solid var(--line);border-left:4px solid var(--gold);border-radius:var(--radius);color:var(--ink);box-shadow:var(--shadow-sm)}
.booking-fallback a{font-weight:700;color:var(--blue)}
.booking-fallback[hidden]{display:none}
.final-cta .booking-fallback{margin-left:auto;margin-right:auto;text-align:center}
.hero-cta-row .booking-fallback,.cta-row .booking-fallback{flex-basis:100%;width:100%}
.booking-fallback-close{position:absolute;top:6px;right:6px;width:36px;height:36px;border:0;border-radius:10px;background:transparent;color:var(--ink-faint);font-size:1.4rem;line-height:1;cursor:pointer}
.booking-fallback-close:hover{background:var(--tint);color:var(--ink)}
.booking-fallback-close:focus-visible{outline:3px solid var(--blue);outline-offset:1px}
.booking-fallback.is-floating{position:fixed;left:12px;right:12px;z-index:210;margin:0 auto;box-shadow:var(--shadow-lg)}
.booking-fallback.is-floating.at-top{top:88px}
.booking-fallback.is-floating.at-bottom{bottom:calc(60px + 12px + env(safe-area-inset-bottom,0px))}

/* Wombat hello: the Wollongong reference plays a short looping mascot video (shuffle, then wave).
   S&J's wombat is a still PNG, so the greeting is CSS motion on the whole image: a short bob-and-tilt
   once after load and again on hover/focus, with the speech bubble popping in for a few seconds.
   No audio, nothing loops forever, and reduced-motion visitors get the bubble without movement. */
@keyframes wombat-hello{0%,100%{transform:translateY(0) rotate(0)}14%{transform:translateY(-5px) rotate(-7deg)}28%{transform:translateY(-1px) rotate(6deg)}42%{transform:translateY(-4px) rotate(-6deg)}56%{transform:translateY(0) rotate(4deg)}70%{transform:translateY(-2px) rotate(-2deg)}}
.mascot-img{transform-origin:50% 92%}
.mascot-mark.is-hello .mascot-img,.brand:hover .mascot-img,.brand:focus-visible .mascot-img{animation:wombat-hello 1.9s ease-in-out 1}
.mascot-mark.is-hello .mascot-say{opacity:1;transform:translate(-50%,0) scale(1)}
.final-mascot.reveal.in img{animation:wombat-hello 1.9s ease-in-out .35s 1;transform-origin:50% 92%}
@media(prefers-reduced-motion:reduce){
  .mascot-img,.final-mascot img{animation:none !important}
  .mascot-say{transition:opacity .3s ease;transform:translate(-50%,0) scale(1)}
}

/* Google rating badge (static SVG stars, 4.9 of 5 shown as a 98% clip; the score is real text) */
.g-rating{display:inline-flex;align-items:center;gap:10px;min-height:44px;padding:7px 16px 7px 12px;background:#fff;border:1px solid var(--line);border-radius:999px;box-shadow:var(--shadow-sm);color:var(--ink);text-decoration:none;font-size:.92rem;line-height:1.2;white-space:nowrap;max-width:100%}
.g-rating strong{font-family:var(--font-display);font-weight:800;font-size:1.02rem;color:var(--ink)}
.g-rating .g-label{color:var(--ink-faint);font-weight:600}
.g-rating:hover{border-color:var(--blue)}
.g-rating:hover .g-label{color:var(--blue);text-decoration:underline;text-underline-offset:3px}
.g-rating:focus-visible{outline:3px solid var(--blue);outline-offset:3px}
.g-stars{flex-shrink:0;display:block}
.hero .g-rating{margin:0 0 26px}
@media(max-width:599px){.hero .g-rating{margin:0 0 20px;font-size:.88rem}.g-stars{width:100px;height:20px}}
.reviews-rating{display:flex;flex-direction:column;align-items:center;gap:12px;margin-top:32px;text-align:center}
.reviews-rating-note{font-size:.9rem;color:var(--ink-faint);max-width:40em;margin:0}

/* Reassurance lines beside the booking calls to action */
.cta-note{font-size:.92rem;line-height:1.5;color:var(--ink-soft);max-width:34em;margin:-14px 0 18px}
.cta-note-center{text-align:center;margin:14px auto 0;position:relative;z-index:1}
@media(max-width:599px){.cta-note{font-size:.88rem;margin:-8px 0 16px}.cta-note-center{margin:12px auto 0}}

/* Monthly offers: two navy cards on desktop, stacked on phones (offer copy is static HTML; only the month word is scripted) */
.offers-head{display:flex;flex-wrap:wrap;align-items:center;gap:10px 14px;margin:0 0 14px;padding:0 2px}
.offers-head .offer-badge{margin:0}
.offers-title{font-size:clamp(1.25rem,2.6vw,1.6rem);font-weight:900;color:var(--ink);margin:0;line-height:1.15}
.offer-grid{display:grid;grid-template-columns:1fr;gap:16px}
@media(min-width:768px){.offer-grid{grid-template-columns:1fr 1fr;gap:20px}}
.offer-card{background:var(--navy);color:#fff;border-radius:var(--radius-lg);border-top:5px solid var(--gold);padding:24px 26px 22px;box-shadow:var(--shadow-lg);display:flex;flex-direction:column;gap:8px}
.offer-kicker{font-size:.76rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--gold)}
.offer-card .offer-amount{font-family:var(--font-display);font-weight:900;font-size:clamp(2.4rem,5vw,3rem);line-height:1;letter-spacing:-.02em;color:#fff;margin:4px 0 2px;display:flex;align-items:baseline;gap:10px;flex-wrap:wrap}
.offer-card .offer-amount strong{font-weight:900}
.offer-card .offer-amount small{font-size:.42em;font-weight:800;letter-spacing:.03em;text-transform:uppercase;color:var(--gold)}
.offer-card h3{color:#fff;font-size:1.05rem;line-height:1.35;margin:0 0 2px}
.offer-card p{color:rgba(255,255,255,.86);font-size:.97rem;margin:0}
.offer-card .btn{align-self:flex-start;margin-top:10px}
.offer-card .btn-call{background:var(--gold);color:var(--navy);box-shadow:0 4px 0 var(--gold-deep)}
.offer-card .btn-call:focus-visible{outline-color:var(--gold)}
.offer-card .offer-how{font-size:.85rem;color:rgba(255,255,255,.82)}
.offer-how b{color:#fff}
.offer-terms{font-size:.86rem;line-height:1.5;color:var(--ink-faint);margin:14px 2px 0}
.offer-terms strong{color:var(--ink-soft)}
@media(max-width:599px){.offer-card{padding:20px 18px 18px}.offer-card .offer-amount{font-size:2.3rem}.offer-card .btn{width:100%;align-self:stretch}.offer-terms{font-size:.82rem}}

/* Footer privacy and cookies notice (native details/summary, footer colours, no extra script) */
.site-footer .privacy-note{max-width:760px;margin:0 auto 22px;background:transparent;border:1px solid rgba(255,255,255,.2);border-radius:var(--radius);box-shadow:none;text-align:left}
.site-footer .privacy-note[open]{box-shadow:none}
.site-footer .privacy-note summary{color:#fff;font-size:.95rem;padding:14px 18px;min-height:48px}
.site-footer .privacy-note summary:focus-visible{outline:3px solid var(--gold);outline-offset:-3px}
.site-footer .privacy-note summary span{font-family:var(--font-body);font-weight:400;font-size:1.4rem;line-height:1;color:var(--gold);transition:transform .3s ease}
.site-footer .privacy-note[open] summary span{transform:rotate(45deg)}
.site-footer .privacy-note .faq-body{color:rgba(255,255,255,.84);font-size:.9rem;line-height:1.55;padding:0 18px 16px}
.site-footer .privacy-note .faq-body p{margin:0 0 10px;color:inherit}
.site-footer .privacy-note a{color:#fff;font-weight:600;text-decoration:underline;text-underline-offset:3px}
.site-footer .privacy-note a:hover{color:var(--gold)}
@media(prefers-reduced-motion:reduce){.site-footer .privacy-note summary span{transition:none}}